Redbus — Automatically booking dates changed in confirmation

Address:Mumbai City, Maharashtra, 400059
Website:Red Bus

I booked two tickets for my family by the name Satish Bhadauria (Ticket no. 73177855 &[protected] For date 1st Jan 2016 and the confirmed ticket is showing the date of 24th Dec 2015 i.e. today. I applied the coupon code RBXMAS30 as it was reflecting in their site for discount. And after the payment through my debit card, the confirmed tickets showed different dates. Even the constumer representative is not helping in this case. It can be a mistake for one ticket. But how come dates can be wrong for two tickets. There is something fraud within the procedure or the coupon. I need my full refund or just give me tickets for 1st Jan 2016.
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Red Bus customer support has been notified about the posted complaint.
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Dear Team,

With reference to your below mail.
we wish to inform you that we have forwarded your request to the concerned team and we would keep you posted within 48 working hours.
But we are unable to find the details for the case 85048336.kindly provide us the details for further assistance.


Redbus.in
Dear Team,

With reference to your below mail.
we wish to inform you that we have forwarded your request to the concerned team and we would keep you posted within 48 working hours.
But we are unable to find the details for the case 85048336.kindly provide us the details for further assistance.


Redbus.in

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