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[Resolved]  Redbus — boarding time wrongly advised.

I have booked a bus ticket from somnath to dwaraka on 6th march 2018. The boarding time was given as 8.55 am and boarding point was somnath. I have planned my dwaraka sight seeing as per the time to reach dwaraka from the boarding time. I was waiting at the somnath bus stand from 8 am and when the
Bus did not come at 8.55 am i enquired with bus stand enquiry counter and was shocked to know that the boarding time given pertains to starting point of the
Bus i. E rajula and it will reach somnath after 12 pm. I could not waste my time
Waiting for the bus for 3 hours and so caught another bus and forego reserved seats. I therefore request you to refund some amount.
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Apr 13, 2018
Complaint marked as Resolved 
Mar 07, 2018

Complaint Status

Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
Red Bus Customer Care's response
Hi Ravinder,

Greetings from redBus.

Sorry for the inconvenience caused. We request you shared the complete details along with your ticket ID to [protected]@redbus.in. We'll look into it and keep you posted with an update at the earliest.

Thank you for contacting redBus.
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