[Resolved] Redbus — Boarding venue changed, timings of the bus changed rough behavior of bus operator | |||||
Hello, I booked a ticket from delhi to mandi (Himachal). At first amount was debited but ticket wasn't issued. I was asked to made another booking. I made another booking. On the date of travel i received a message from bus operator stating that boarding venue has been changed because of "border issue" which was a pathetic lie.!! I contacted the bus operator he misbehaved and asked me to cancel the ticket. I called up the red bus customer care their executives are rude too she said bluntly you want to travel or not.!! I was speechless how could someone provide such pathetic services. They also changed the timings of the bus. I had to reach the office in morning but because of their services i had to suffer. It was mental harassment. What hurt me most is a common man can never get justice easily he has to suffer more. I wish someone could do something to make thing right. Was this information helpful? | |||||
Aug 4, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jun 26, 2017 Red Bus Customer Care's response Dear Customer, Greetings from redBus.in! We sincerely apologize for the inconvenience caused. We would request you to share the ticket id along with the complete details on the issue faced. We shall look into the issue. We request your co-operation. Regards, Team Redbus. | |||||
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