[Resolved] Redbus — bogus bus ticket

Bhumitra Sharma

from Delhi, Delhi

Address:	New Delhi, Delhi, 110091
Website:	Www.redbus.com

Ticket number 3483477, I've already lodged a complaint for which red bus told me they are trying to investigate and will get back to me in 24hrs which did not happen. With the phone number :[protected] i had booked three tickets from Delhi to Baijnath of HRTC 565, but evem after spending 30 mins at the playform the bus was supposed to come, no bus arrived. I got the PNR checked for the same and the staff and ISBT said no ticket for the same exists. This is a joke! I had to pay 4k extra for new tickets added to already paid 2k before.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 30, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2018

Red Bus Customer Care's response Dear Bhumitra Sharma,

Greetings from redBus!

Ticket ID: TM4B31588415

We sincerely apologize for the inconvenience caused. We have escalated the issue to our relevant team and the same may take 1-2 business days for us to receive an update. Rest assured, we shall share an update as soon as possible.

We request your co-operation in this regard.

Regards,
Team redBus.