[Resolved] Redbus — Booked for wrong date by mistake which happened to be today in 1.5 hrs

mashy5

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	www.redbus.in

I happened to select date wrongly instead of 4th dec 2016 i selected 23 rd nov 2016 which is today. Immediately i called customer care and spoke to mr. Syed and he told he cannot do anything about it. I lost rs. 995 of my hard earned money. I request the concerned party to refund my amount as much as possible. The website does not reconfirm date and time before proceeding for payment. Please kindly request to do the needful.
Can anybody help...
Mahesh
+91 [protected]

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Jan 1, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Red Bus Customer Care's response Hi Mahesh,

Greetings from redbus!!

We understand your concern, however once the ticket is generated. We will not be able to modify the ticket. Unfortunately we will not be able to provide the refund.

Appreciate your kind understanding in this regards.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.