[Resolved]  Redbus — Booked sleeper seat got sitting seat fraud

I booked two sleeper tickets from Red bus, Nagpur to Jabalpur at 25/12/2021 for Rs 1300.
Got confirmed seat numbers as BG8, BW7.
When we board the bus, it was sitting bus instead of sleeper.
Conductor misbehaved with us and Redbus doesn't even register a complaint.
PNR no - 13229
Trip code -10
Travels - Singh bus service
Ticket number- TQDM80595406
Boarding point contact - [protected], [protected].
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Feb 4, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2021
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!
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