[Resolved] Redbus — Booked ticket cancel by redbus

Hemant Singoriya

from Lalgudi, Tamil Nadu

Address:

400063

Hi,
My name is hemant.
I booked a four ticket for different different journey as well from different different operators.
Now they cancelled my booked ticket and said your ticket has been cancelled due to bus operator technical issue.
Ok i am understand with issue but why it is for all the ticket.
I request to you please solve that issue which is occured by you not by me.
Why i am pay for that.
If i cancel the ticket then i have to pay cancellation charge now they cancel my ticket and said technical issue.
What the hell technical issue.
We are educated @redbus we are not fool.
You can not cancel our tickets.
I want my ticket back.

Hemant singoriya [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 3, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2017

Red Bus Customer Care's response Dear Hemant Singoriya,

Greetings from redBus!!!

Your tickets (TK6S65225722, TK6S87796798, TK6S67856537, TK6S[protected] are cancelled due to a technical glitch at the operator end. We have initiated the 100% refund of your tickets. You will receive it in 7 bank working days.

Please feel free to write to us at [protected]@redbus.in for any help in future.

Regards,
Team redBus.

Related Red Bus reviews

View all 3904 Red Bus Reviews

Comments

Iyyappan M

from Koothanallur, Tamil Nadu

Redbus, don't speak lies saying its glitch at operator end. Its because of the offer code which your website accepted when we entered it. Now just to cover your losses saying its technical glitch.

Even if it is a technical Glitch but operator side, it is your responsibility to take care of it. you have to follow up with the operator for this cancellation due to technical Glitch.you cannot give lame excuse like this.

if you are not going to address our concern then we are left with no option but to go to press and social media.