Redbus — Booked ticket charged amount and later said ticket not confirmed.

Address:	Pune, Maharashtra, 411014
Website:	www.redbus.in

I booked a ticket with red bus on 5 july from rana travels.
Journey Details : 5 July 2016 10:20PM.
They issues me a ticket with mail and message.Same is issues by rana travels.
When I awaited for my journey, false information is provided to me from travel agent on bus late arrival.
Red bus executives too didnt provided me a proper assistance instead they are just making my time pass.I called them thrice and at last they said your ticket was not confirmed and bus is gone.
I was expecting an important work on the next day.
I am looking for refund to my bank account with compensation for my loss.
I wasted a lot of money calling the red bus executives.