[Resolved] Redbus — Booked ticket was not accessible at the time of departure

Fazeen Hashmi

from Bengaluru, Karnataka

Address:

577004

I've booked at ticket through orange travels... in the name 'Arun Kumar' .. of journey from Anand Rao circle., bangalore to vyttila, kochi..on the date[protected]...and time 11:30pm...
At the specified time for departure i couldn't find the bus... and wen I called and enquired at the contact number given in the message... they told that they couldn't trace the ticket details...
bt.. the ticket costs Rs. 1150...and i lost the cash from my bank account...
so kindly refund the amount

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Aug 9, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Fazeen,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Regards,
redBus Team.