[Resolved]  Redbus — booked tickets but not provide the service

I am Ramesh Kumar Dubey booked valvo ac sleeping 2 tickets on 2 June 2019, on the red bus app search bus Delhi to buxar, they show 52 km near by bus service jagdishpur, I booked amount deducted from my account .
After discussion with the Akash travel they say we not provide the service of Bihar (buxar or near by 52 any location).
We rage the complain in red bus they sad you get refund of amount.

Now he is Denny for refund.
PL don't use red bus service
Ramesh Kumar Dubey
Mob [protected]
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Jul 26, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Red Bus Customer Care's response
Hi Ramesh,

Greetings from redBus!

We are sorry for the trouble caused. As our team discussed with you on the last call, the refund of your ticket TN6X69328205 Rs 2314.1 was processed from our end on 16th June 2019. You will receive it within 7 bank working days. Thanks for choosing redBus.

Please feel free to write to us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.
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