[Resolved] Redbus — Booking cancellations

girdharsahil

from Mumbai, Maharashtra

Address:	122010
Website:	www.redbus.com

My booked and confirmed ticket was cancelled from operator 1 month before giving an excuse that there is some issue with the bus and will not be operational on 21st august 2016. I mean How there know that on 21st august there will be and issue with the bus? And before asking me and giving any other options to avail there cancelled my ticket and initiated my refund.

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Sep 23, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Red Bus Customer Care's response Hi Girdharsahil,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Regards,
redBus Team.