[Resolved] Redbus — booking two tickets buy tickets booked for two variant customers

karthickkriya

from Tirur, Kerala

Address:	Chennai, Tamil Nadu, 603202
Website:	redbus.in

Booking two tickets in national travels non a/c sleeper from udumalpet to chennai in oct 21 2018, but the tickets booked some others through national travels. We realise that after reach the boarding point on boarding time. We totally disappointed. We call the redbus customer care they are not responding properlly. Total ticket cost is rs.2035. They have no option to refund the amount.

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Dec 24, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Red Bus Customer Care's response Dear Karthick,

Greetings from redBus !!

Ticket id: TMAK45352220

We are very sorry to hear about your experience. Kindly accept our sincere apologies. We have initiated full refund of the ticket value 25th October 2018. We hope you received the amount. Please be assured, such issues will not be repeated. We promise to serve you better going forward.

Thanks,
Team redBus