[Resolved]  Redbus — Bus booking

Address:Rajkot, Gujarat, 360001
Website:redbus.in

Dear Team
Today I booked the bus ticket from Red bus from my registered mb No [protected] and TIN no : TJAR28375535 & PNR No : 48813082, As per RED BUS timing is 3.30 p.m. but BUS already left at 3.10 p.m. from Green land chowkde point, These is really embarrassing for me and surprise how can BUS left his pick point in advance without any prior notice.

I am putting complaint against RED BUS and same to Shreenath agency for these harassment and so un professional into service industry.

I need my entire refund amount and also apologize letter from RED BUS and same to same Shrinath agency.
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Nov 5, 2016
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Red Bus Customer Care's response
Hi Mohan,

Greetings from redbus!!

Ticket id-TJAR28375535

We are sorry for the inconvenience caused, we have initiated full refund for the ticket. It will be reflecting within 7 bank working days. We have also noted your feedback, we'll ensure such issues will be reduced in future.

Appreciate your kind understanding in this regards.

Regards,
redBus team
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