[Resolved] Redbus — Bus booking

[email protected]

from Kolkata, West Bengal

Mar 17, 2022

Address:

Kolkata

I have booked a bus through redbus from kolkata to digha, booking no TR3P92762101 which costed me 1883. Booking was done for company name Subhadeep tour travels. Suddenly one person Call one day and he said he will change our seats with another bus .trip is for 18th and on 17th that person called us and said he will cancel our booking ..he misbehave with us also if on immediate basis action will be not taken am ready to complain against ur company on consumer forum . I need immediate action for this and I need my booking details or else after 1hour I have to raise this issue through consumer forums. This is harassment and after paying money we will not tolerate anything

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Mar 17, 2022

Complaint marked as Resolved

A person who called me his number 7908778301, ticket no TR3P92762101, subhadeep toura and travels . He misbehaved with us and over the call he cancelled our trip for no reason that is also day before the trip day. But no update is visible and everything is showing perfect on redbus application where we booked the ticket . I want immediate action for this behaviour and I want solution as well

Red Bus customer support has been notified about the posted complaint.

Mar 17, 2022

Updated by [email protected] Complaint has not been resolved till now why it’s showing resolve ?

Mar 17, 2022

Updated by [email protected] Problem has not been resolved till now, how will connect with team?

Mar 17, 2022

Updated by [email protected] My trip is for 18th that guy informing me on 17th now how will I travel to that place ?

Verified Support

Mar 19, 2022

Red Bus Customer Care's response Hi,

Greetings from redBus!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Verified Support

Mar 26, 2022

Red Bus Customer Care's response Hi,

Greetings from redBus!

Thank you for your time on the call. As discussed we believe your concern has been addressed to your satisfaction. We have also shared the updates via email to your registered email id.

Regards,
Team redBus.