[Resolved] Redbus — bus booking through redbus

docrajesh75

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411001

Booked sagar travels from pune to beed for travel on 27 april 2018 through redbus. Departure time mentioned was 11.15 pm. I went to departure point at 11 pm. To my horror the office of sagar travel was closed and none of the numbers provided were working. I had to travel in cabin of another bus. Called redbus 5 times till now and even after 7 days no resolution. Worst possible service.

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Jun 8, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 06, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus !!!

We are sorry to hear about your poor experience. Kindly share your concern along with ticket id / PNR with us at [protected]@redbus.in and we will try to resolve it as soon as possible.

Thanks,
Team redBus