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Redbus — Bus cancel but they are not ready to refund amount

As per conversation with travel agent the is cancel on tomorrow, they are saying that we are arranging alternate bus but it is non a/c bus. Actually I book for a/c bus but they are arranging non a/c bus. How it is reasonable, so I am asking one question if you arrange alternate bus with same conditions it's ok for me otherwise you cancel my ticket or arrange alternate a/c for me.
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Hi Venkatesh,

Greetings from redBus!

Thank you for reaching out to us with your query for the ticket ID: TQ2J56354175.

Trust our team has got in touch with you and resolved your concern.
For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Reply
Hi Venkatesh,

Greetings from redBus!

Thank you for reaching out to us with your query for the ticket ID: TQ2J56354175.

Trust our team has got in touch with you and resolved your concern.
For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Reply

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