[Resolved] Redbus — bus cancellation & amount refund

Kameswara Rao Peddada

from Kakinada, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 532001

Tkt no : tmbf 50431442 name : miss g. Lakshimi, journey : kkd to hyderabad & tmbf 48596090, name : miss t. Srija 20th oct 2018, jurney from tp gudem to hyderabad, travels meghana volvo b69 multi axle semi sleeper, bus cancelled, traveler not arranged the alternate arrangement. Amount paid rs 2865/-, we are requesting you to kindly refund the same amount

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Dec 9, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

Red Bus Customer Care's response Dear Lakshimi,

Greetings from redBus!

Ticket - TMBF50431442

We are sorry that the bus was cancelled by the bus operator due to unforeseen reasons. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future. We have initiated the refund today. You will receive the refund within 7 bank working days. Thank you for contacting redBus. Have a good day.

Thank you.
Team redBus.