[Resolved] Redbus — bus cancellation

Pguptji

from Bhopal, Madhya Pradesh

Address:

Haridwar har ki pauri, Haridwar, Uttarakhand

My bus was cancelled before 20 hrs
And not getting refund
Although another bus was available by this travel agency
Tickets name prakash and shivi
Agent shree ganesh yatra company haridwar
From haridwar to gwalior
Journey date 29 may 2019
Mobile used for booking [protected]
Please provide my refund and give instructions to company to not behave like this

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Jul 28, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!

We are sorry that your bus was canceled by the bus operator. We have initiated the full refund of your tickets TN6S69163449, TN6S21358557 back to the payment source on 5th June 2019. You will receive it within 7 bank working days. Thanks for choosing redBus.

Please feel free to reach us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.