[Resolved] Redbus — Bus cancellation issue

[Resolved] Redbus — Bus cancellation issue

R Rahbaratif

My bus was cancelled on[protected] which I was informed at the boarding point.I this has been almost 8-9 days and i have not got my refund.whenever I ask them they keep saying wait for 24 hours +1 photos Was this information helpful? No (0) Yes (0)
Sep 3, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi,

Greetings from redBus!

Thank you for reaching out to us regarding the refund for your ticket number TP9P79063887. We regret the inconvenience caused. As discussed on call, we have initiated full refund back to the payment source. It will be credited back in 5 to 7 business days. Kindly wait for refund credit as per the timeline shared. We’ll work harder to keep a close watch on bus cancellations and changes in bus schedules in the future.

Thank you for reaching out to us.
Team redBus