[Resolved] Redbus — bus cancellation money is not refunded

matashree

from Mumbai, Maharashtra

Address:

411018

I have cancelled the bus which was suppose to travell from ichalkaranji to pune on 23/10/2017
Booking trip id[protected]
Ticket number-tkbh84961930
Travels-m. B. Link
Bus type-non-a/c seater (2+2)
No of seats-1
Bording time-6:00 am
From-ichalkaranji
To-pune

Which is not yet refunded, can u provide me the tracking nor, so that i can get a confirmation till which date money will be refundable, need a proper response.

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Nov 30, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Red Bus Customer Care's response Dear Matashree,

Greetings from redBus.in!

Ticket ID : TKBH84961930

We would like to inform that the refund for the above ticket was initiated on October 22, 2017 and the same should reflect in your account by October 31, 2017 from the time of initiation as per the standard banking procedures. The refund reference number will get generated in 2 -3 business days. You can reach out to us on [protected]@redbus.in if still the problem persists.

We request your kind co-operation in this regard.

Regards,
Team redBus.

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Comments

raja4249

from Bengaluru, Karnataka

Dear Redbus team,

i am cancelled to my ticket at past 10 days but till i don't have received money from you, please add to my account to ticket cancellation amount.
i am cancelled my ticket at last 15days back but till i don't have receive money from your side please return back my amount to my account