[Resolved]  Redbus — bus cancelled and dint provided an alternative

Address:

Electronic city phase 2, 560060

Fake app red bus making money by making gemmics.. As i had exam on 30 may 2019, i booked a ticket on 29 may 2019 at 7 pm at red bus.. But on the date of journey 29-05-19 at 12 pm the bus operator just calls and say the bus is not running today and ends up saying just look on your own for an alternative or call red bus.. When i contacted red bus customer care they are too fake like earlier they said to wait for 2 hours but still i didn't got any confirmation till[protected] i don't understand what the people at the red bus are doing can't they just understand that it's there mistake that the bus is not running.. And refund will be made after 15 days. There should be an option like to penalised the red bus for these things
If i miss the exam today whatever happens the whole responsible is red bus.. I'm exhausted and frustrated..