I booked ticket from srikakulam to vijayawada in red bus application on 13/01/2019.in the afternoon itself svkdt bus opertaor called me that bus is cancelled and your amount will be refunded (Operator phno : [protected]).in the afternoon itself the bus is also removed from the site. After 2 days on 15/01/2019 i saw the redbus application and noticed that my ticket is not cancelled and refund is not initiated. Then i called the redbus customer care and informed the above matter, the c. C operator told us that our amount will be refunded in 2 days.in the evening before 1 hour of bus starting they send a message saying that your seat is changed to some other bus with out any intimation and with out my permission. At that time im not in the place also. Then again i called the redbus customer care and informed the issue. They told us again the issue may be resolved and refund will be initiated. Now already 4 days gone no response from the redbus, while iam calling to the customer care they are not responding well. With out my fault and issue they are playing with my money. Please look into the matter and solve the issue as early as possible and refund may be initiated.
Booked in : redbus
Travels : svkdt srikakulam to vijayawada
Bus : non ac semi sleeper bus
Journey date : 15/01/2019
Ticket no : tn2f46092503 Was this information helpful? | 
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