[Resolved] Redbus — Bus cancelled by bus operator without any refund

Nitiksha 10

May 18, 2022

Website:

www.redbus.in

My bus got cancelled by the bus operator one hour prior to the departure time. However, I still haven't gotten the refund and nobody from red bus is attending to my complaint.
Kindly see to it and help me get the refund ASAP.
I am attaching the ticket screendhot and cancellation message for your reference.

+2 photos

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Jul 7, 2022

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2022

Red Bus Customer Care's response Hi Nitiksha Singh,

Greetings from redBus!

We are sorry to hear that your bus got cancelled. A refund of Rs. 3355/- has been processed from our end on 18th May 2022 back to the source for your ticket no. TR6E38466094, travelling from Rishikesh to Delhi on 16th May 2022. The amount should reflect in your account within 5-7 bank working days, in the name of IBIBO Group Pvt/redBus.

Thank you for choosing redBus.