[Resolved]  Redbus — bus cancelled by the operator

Address:Chennai, Tamil Nadu, 600088
Website:www.redbus.com

Have booked 2 non a/c sleeper tickets from chennai to coimbatore on 07/08/2018 at city travels using redbus app with ticket no: tm[protected]. But bus has not been operated and have not received any communication from the operator nor redbus. Hence refund the paid amount of rs.990/- with immediate effect. Have attached the eticket snap for ref.

Regards,
Karthik. M
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Sep 10, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

Ticket id: TM[protected]

We are really sorry for the inconvenience. On checking with our bus operator the bus is cancelled due to a mechanical issue and we have processed the refund today in your bank account it will reflect within 7 working days as per banking procedure.

We request your patience in this regard.

Regards
Team redBus
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