[Resolved] Redbus — Bus cancelled

[Resolved] Redbus — Bus cancelled

J Jyothi Bondi

I have booked ticket Eluru To Visakhapatnam ------ TKT NO[protected], Name:Jyothi, ELURU-VISAKHAPATNAM, SRVC NO:98536/VJA-VSP Seats:1, 4, 3 (F, F, F) FARE:1440.0, DOJ-04-Nov-2020, 09:00 hrs, ELURU, UID-1608. ADDRESS: Eluru New Bus Stand, Narasimharao Pet, Eluru, Andhra Pradesh 534006, Boarding point contact:[protected] [protected] Unfortunately ticket got cancelled by operator. If the Bus is getting cancelled by the Operator, why the People should run behind redbus/Operator for the refund, as they are well aware that the money should be given back to the customer. Please refund the amount Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Nov 04, 2020 Updated by Jyothi Bondi I didn't get any message regarding bus cancellation and refund amount. Please solve the issue ASAP THANK YOU!! Verified Support Nov 04, 2020 Red Bus Customer Care's response Hi Jyothi, Greetings from redBus! We regret the inconvenience caused. We have escalated your concern to the relevant team. We request you to kindly allow us some time. We will keep you posted with updates. Thank you, Team redBus Verified Support Nov 06, 2020 Red Bus Customer Care's response Hi Jyothi, Greetings from redBus! e tried reaching you with no luck. We have processed a full refund today for Ticket Number TPBX60008945. This should reflect in 5-7 business days in your source account. Thank you for choosing redBus. Thank you, Team redBus Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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