[Resolved] Redbus — bus cancelled- no refund yet and no email confirmation about cancellation | |
Hi, i booked bus (Yukta travels yash) from pune to shegaon travel date 29-dec-2018 (Ticket id tmdq[protected] but bus got cancelled. I received this confirmation from operator they said that they are dropping an email to redbus about cancellation and i will be notified then by redbus and will get refund later but my refund is not yet delivered also not received any email from redbus. And now yash travels people are not ready to send confirmation email to me so we are also not sure how can we reach to redbus. I reached couple of times to yash travel but not received the good reply. Also the redbus customer service is worst neither of their number is fully functional very worst service experience. Number: Yash travels +91 [protected], +91 [protected] Redbus Was this information helpful? | |
Feb 4, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 04, 2019 Red Bus Customer Care's response Dear Customer, Greetings from redBus !! We regret the inconvenience caused. We have initiated the refund from our end on January 3rd 2019. Refund of Rs 815 will be credited back to source account in 7 bank working days as per standard banking procedure. Kindly wait for refund credit as per the time line shared. PG reference id for refund is [protected]. Thank you. Team redBus | |
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