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Redbus — Bus cancelled,no refund yet

Two seat booked for 24thApril from Durgapur to Kolkata via redbus application, bus has been cancelled on the time of departure.complaint have been registered to redbus made several times but no proper communication done from there end . Issue report Ted on 24 th April and calling customer care almost daily.but no refund received yet.
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Comments

Redbus cheating the customers like this,
dont book tickets on redbus website,
look for alternatives like abhibhus
why the government is not taking on this cheating redbus
I am planning to send a legal and criminal notice to redbus to get refund
Reply
Hi,

Greetings from the redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Reply

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