[Resolved] Redbus — bus delayed by 4 hours in a journey of 7 hours

vikramtalwar123

from Shimla, Himachal Pradesh

Address:

Sonipat, Haryana, 110001

Bus time is 10:15 but it reached at board point 11:00 which is already late. Than bus stopped many of times during journey for loading and deloading of stocks like tyres and all. Right now time is 8:10 and bus is in meerut itself and the time of bus to reached dehradun is 5:30. I want to claim my refund for the services of redbus or the vendor provided by redbus which is laxmi travers. I will apply at consumer form regarding this issue as a customer of redbus.

Cs vikram talwar
(Membership no. A55890)
[protected]

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Sep 15, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

Red Bus Customer Care's response Dear Vikram,

Greetings from redBus!!!

We deeply regret the inconvenience caused. We are unable to find the bookings with the shared phone number. Can you please share us the redBus ticket number at [protected]@redbus.in to help you with this.

Regards,
Team redBus.