[Resolved]  Redbus — bus did not come at boarding point.

It's very worst. Bus didn't come, I wait 8:40pm to 02:00Am at roadways bus
stop as mentioned address.I called the redbus customer care at 10:00Pm and explain as above matter. he tolled me kindly wait.Again I called at 11:10 Pm redBus Customer care, he tolled me your complain registered for refund the booking payment and continue your journey another source.But till date booking payment did not received.
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Nov 2, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Red Bus Customer Care's response
Hi Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. Kindly share your ticket details with us and we will get it resolved at the earliest. Awaiting for your response.

Thank you,
Team redBus
Verified Support
Oct 02, 2019
Red Bus Customer Care's response
Hi,

Greetings from redBus!!

That is definitely not the customer experience we wanted to deliver. Kindly share your ticket details with us at [protected]@redbus.in and we will get it resolved at the earliest. Awaiting for your response.

Thank you,
Team redBus
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