[Resolved]  Redbus — Bus driver didn't pick me. Irresponsible behavior by driver

I booked cuddalore to chennai bus at 01.15 AM. I tried calling driver at 12.45 he said he is in mayavaram. Again i called at 2.30 AM he said bus is in chidambaram. I asked him to call once reach cuddalore. But no calls from him. Again i tried he said that bus left already pondicherry. Such a pathetic service and irresponsible behaviour given by driver. Driver name is Murugan - Universal bus from Barani travels. My entire plan of the day collapsed due to this bus. I need refund amount 715
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Jul 17, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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