[Resolved] Redbus — bus dropped me 30 km before dropping point at midnight

Harish 03

from New Delhi, Delhi

Website:

www.redbus.in

Worst service by redbus I have done booking from dehradun to ghaziabad(kaushambi) from red bus my ticket no is tkat82406288 . While travelling in bus, bus driver told that we don't go to ghaziabad(kaushambi) I don't know how u booked the ticket and he leave me 30 km before the destination point I have selected . I was with family. while travelling I made calls to red bus customer care and mail number of times but no one respond me I was in a big problem. it really disgusting any thing could have been happened to me and my family . Then some how my family manage to come at the location where bus drop at midnight by taxi and spending another rs 2000. I want my ticket charges back as I faced a life threatening problem and spend money from my pocket because of yours website issue I am really fed up with red bus service .

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Nov 6, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

Red Bus Customer Care's response Hi Harish,

Greetings from redBus.

Ticket ID - TKAT82406288

We regret the inconvenience caused. We're checking this issue with the concern team and will get back to you with an update at the earliest.

Thank you for contacting redBus.

Team redBus.

Oct 11, 2017

Updated by Harish 03 Still not any satisfactory response from red bus . They call me and offering rs 500 fr all the trouble I have faced.

Oct 11, 2017

Updated by Harish 03 Red bus is a worst company . Their attitude for their customer is really very disappointing.

Oct 12, 2017

Updated by Harish 03 I have posted my problem on red bus Facebook page and they have marked me as spam . Really fed up with red bus service .I am raising my voice on d8ffrent platform so that I can expose this fraud company .please find the facebook comment screenshot where they have marked me as spam