[Resolved] Redbus — Bus got broke down and didn't paid me my money back .

Parul Borah

Jan 21, 2022

Address:

Parul borah , duliajan newsettlement udaypur byelane-01 phne no-8471824795

Bus Journey details from Duliajan to Bokakhat on 19/01/2022 are PNR: 110618, Seat No: 17, Reporting Time: 06:15 AM, Boarding: Duliajan New Astc Bus Stand at 06:30 AM, Service No. DJN-GHY VIA TSK DBR DAY-JT01, Bus No: AR 01 M 2465 and Helpline No:[protected] the above mention details are about the bus details ...and after traveling 100 km the bus got broke down and I have to chnge the bus which wasn't arranged by the Volvo authority and I have to pay again for the fare to reach my destination @bokakhat .

I did paid via online ₹827 rs ...I want my money as per the bus operator he told me that via online I will get my money back, but till now I didn't get it and no one contact me yet so kindly solve my refund process .

Was this information helpful?

No (0)

Yes (0)

Feb 25, 2022

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2022

Red Bus Customer Care's response Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.