[Resolved] Redbus — bus got cancelled and over that money not refunded

Ponna Sai Naga Vaishnavi

from Hyderabad, Telangana

Address:	517501
Website:	www.redbus.in

Hi,

I booked a bus ticket to travel from hyderabad to tirupathi on 31-aug-2018 through redbus. On 30-aug-18, i received a message saying the bus was cancelled due to some technical reasons and money will be refunded. I later struggled a lot to go to my destination. Besides, i have not recieved my refund till date. It is driving me crazy and i regret using this service. Please look into the issue and initiate refund asap.

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Oct 28, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us!

We are really sorry for the inconvenience. In order to resolve your query/issue, request you to share the following details via [protected]@redbus.in.

Mobile No:
Registered email id:
redBus ticket id:

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBus