[Resolved]  Redbus — bus is cancelled refund is not processed

Address:Medak, Andhra Pradesh, 502319

I have booked a ticket from hyderabad to kadapa. Redbus mticket
Route: hyderabad to kadapa
Ticket no: tn8u72638153
Passenger: ravisankar (33, male)
Pnr: [protected]
Travels: reddy express tours and travels
Departure: 09:00 pm aug 30, 2019
Seat numbers: d1
I received message that bus is cancelled on 20aug and complainted to redbus on the day. Till now refund is not provided. I am calling to customer service of redbus daily and they are saying that we are working on it. Please help in providing refund along with penalty for doing this much long duration
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Oct 6, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2019
Red Bus Customer Care's response
Hi Ravisankar,

Greetings from redBus!!

We regret the inconvenience caused. Kindly accept our apologies for the delay in refund. We have processed full refund back to source on 3rd September 2019. It will reflect in your account in 7 bank working days as per standard banking procedure. Kindly wait for refund credit as per the time line shared. We promise to serve you better going forward.

Thank you,
Team redBus
Complaint comments 

Comments

I am travels from ludiana to delhi bus time is 11:59 but bus is coming i. 2 :00 a clock bus staff is verry bed behave bus no is up22 T 0303 and no ac working in this bus

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