[Resolved] Redbus — Bus MP13P4509 Failure reimbursement of cab charges from chandnapur to pune PNR[protected] and PNR[protected]

[Resolved] Redbus — Bus MP13P4509 Failure reimbursement of cab charges from chandnapur to pune PNR[protected] and PNR[protected]

N nitishj427 from Pune, Maharashtra May 10, 2022 May 30, 2022 This thread was updated on May 30, 2022

Dear executive We travelled from indore to pune bus number MP13P4509 along with my family Nitish jain seat no19), nibha jain seat 16, navya jain seat 15 and Nivant jain seat 13. bus got breakdown in between close to 150 km away from pune roughly 05;30 am early morning on 6th of may we were having total 8 big suitcases Bus driver could not accommodate us in any other bus as per discussion and agreement with driver and customer care executive we had to hire a cab to travel to pune. kindly help to reimburse cab charges Rs 3500.Attached cab charges receipt for reference please. +1 photos Was this information helpful? No (0) Yes (0)
Jul 1, 2022 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support May 11, 2022 Red Bus Customer Care's response Hi, Greetings from redBus! We are checking on your concern and we will get back to you soon with updates. Please allow us some time. Thank you Team redBus! Verified Support May 30, 2022 Red Bus Customer Care's response Dear Nibha, Greetings from redBus Team! Thank you for reaching out regarding your ticket number TR5B14600499. We understand that your experience during the journey fell short of expectations due to the bus operator issue. This is definitely not the experience we want for our customers. Your feedback has been shared with Chartered Bus so the quality of service can be improved. We made two attempts to speak to you on 98XXXXXX04 to share the update regarding your query. Stay safe, stay healthy! Your redBuddy
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