[Resolved]  Redbus — Bus No.- RJ18PA9868 - 29th May 2:30 pm

Address:Dehradun

Ticket No: TR6Q14204977
Passenger(s): Manasa shetty (35, MALE)
PNR: 497677

This was the most dreadful experience ever, with a schedule time of arrival at 8:30 pm. We reach Rajaji National park at 10 and are asked to go ahead with the Journey on our own. We were advised the bus will go ahead to Dehradun at 1 am, so we waited and then at 12 midnight we were asked to take our own route. we walk 6 km to the high as there was no transport available then take multiple transports to reach Dehradun only 3 am.

I get a message on the morning from [protected] asking for feedback I share it they ask or all messages. I shared the details just to find that the link for feedback has been used for 5 star rating.

This is Fraud and a big risk to the traveller which this company did not take ownership at all.
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Jul 13, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!
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