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Redbus — Bus not arrived at stop , waited for more than 1 hr

I have waited from 5:50 AM to 7 AM in bus stop, still Bus not arrived till 7 AM . Also contacted Bus driver many times, he didn't picked up. Contacted customer service of redbus, and they also contacted bus driver but no use . he has not picked any calls. Request you to refund my full amount 550 rupees.
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Hi,

Greetings from the redBus!

We are sorry to hear about the inconvenience caused. Kindly contact us at [protected]@redbus.in and share the ticket ID to assist you further. We are unable to find any attachment here. Awaiting your email.

Thank you,
Team redBus
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