[Resolved] Redbus — Bus not provided! | |
I had booked a bus from Chennai to Coimbatore to travel on 13 Apr 11:45PM by Hindustan Travels. However, i never received any message regarding the bus details. I waited for 4 hours past 11 45PM with no calls or any information about the bus. The people behind the redbus helpline numbers could not help either.Finally i gave up and had to find an alternative at that time which was very difficult and unsafe. Considering the inconvenience i went through, i doubt i will use or recommend redbus hereafter as i have lost all the trust. Hope redbus refunds my money if they really respect and value a regular customer. Ticket no.- TK4X63972623 Pnr number - OC[protected] Was this information helpful? | |
May 24, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 Red Bus Customer Care's response Hi Ranjith, Greetings from redbus !! Ticket id- TK4X63972623 We regret for the inconvenience caused. We have escalated the issue to our concerned team. We'll get back to you with an update at the earliest. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |
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