Redbus — Bus Operator Issue

samuel barnaboss

Dec 21, 2022

Address:

Hyderabad

Hi Team,

My name is Venkatesh .I booked a ticket last friday from chennai to hyderabad in sri tulasi travels.
I have booked a ticket for 12:00 PM. The Bus start time is at 9:15PM the same day.
But the Bus Operator called me and told me I had booked the ticket as a female beside.
I told i have booked wrongly to the female seat.But they told they will not allow to travel like that.
I have requested to adjust to another seat .He told me to buy a new ticket and travel.

Note:Instead of adjusting the ticket he was asking to buy a new ticket .He called multiple times and asked me to buy the ticket and he was very rude while talking.

I booked another ticket at night at 11Pm and I reached home the next day at 12 PM.
Please find the ticket attached in the email.

Please help us to serve better to passengers .This is not correct to deal with people like these

Mobile No:[protected]
Gmail:[protected]@gmail.com

Best Regards
Venkatesh

Was this information helpful?

No (0)

Yes (0)

Red Bus customer support has been notified about the posted complaint.

Related Red Bus reviews

View all 3900 Red Bus Reviews

Comments

Red Bus Customer Care

from Bengaluru, Karnataka

Dec 27, 2022

Verified Support

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.