[Resolved] Redbus — bus operator not confirmed the ticket. but you sent confirmation ticket

satheesh kumar 8988

from Mumbai, Maharashtra

Address:

CUMBUM, 641001

Mobile no-91-[protected]
Customer name-satheesh, madhu
Travel date-28.10.2019 time-1.30pm
Bus-kalamoorthy travels
Place-cumbum to coimbatore
Ticket no-tnbm11498875
I called bus operator but they told ticket not confirmed. I called so many times to your customer care but no response. Is this way to behave customer from your side. No one call connect to bus line but hotel call connected. I need solution soon.

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Dec 22, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Red Bus Customer Care's response Hi Satheesh,

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. Your feedback has been communicated to the bus operator.As compensation for the inconvenience caused, we have processed a refund of Rs 157.5/- to your payment mode on 1st November 2019.

Thank you,
Team redBus