[Resolved] Redbus — Bus related

[Resolved] Redbus — Bus related

V Vijay Lic Advisor

I nitesh kumar bokked a ticket red bus online for mori gate ro azamgarh .agency name Ag bus service .my ticket no tpcc39038490 travel date 15 nov 2020 .bus no Up 50 Ct 7575. This bus is very late drop the distination and wrong route going the bus. This bus is bad condirion.no any facitity. My online fare is high Rs1800 and window fare is 1100. Please actin this agency. +3 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Nov 16, 2020 Updated by Vijay Lic Advisor Very poor bus condition and no any facility in agency . Verified Support Dec 16, 2020 Red Bus Customer Care's response Hi Nitesh, Thank you for reaching out to us regarding the issue faced with your ticket no. TPCC39038490. I am your redBuddy Sumanth and I have been working on your case. I understand that the poor experience during your journey would have caused an inconvenience to you, and I am truly sorry. As discussed on the call, your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle free, quality service in the future. For any other questions please write to us at https://m.redbus.in/help As this response has been logged in our system, you will receive an email stating that your case has been closed. Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Take Care, Team redBus!
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