[Resolved]  Redbus — bus service

Ticket no tkcb35871895
Pnr no c25kbxq7

I was not given the pick up address & advised to contact these numbers by red bus [protected], [protected],[protected],[protected]/22971203, [protected], [protected].[protected] but the phones despite repeated attempts were not reachable between 7 pm &9 pm.

As it was getting late, i had to book another bus to bangalore. Kindly refund my amount.
Was this information helpful?
No (0)
Yes (0)
Dec 20, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Red Bus Customer Care's response
Dear Sujith,

Greetings from redBus.in!

Ticket ID : TKCB35871895

We sincerely apologize for the inconvenience caused. We would like to inform you that the issue has been escalated to our relevant stakeholders and the same would take 1-2 business days for us receive and update. Rest assured, we shall keep you posted as soon as possible.

We request your co-operation.

Regards,
Team redBus!
Verified Support
Nov 16, 2017
Red Bus Customer Care's response
Dear Sujith,

Greetings from redBus.in!

Ticket ID : TKCB35871895

Further to our telephonic conversation, we would request you to share us the requested details to [protected]@redbus.in and we shall look into the issue on top priority.

We request your co-operation.

Regards,
Team redBus!
Verified Support
Nov 16, 2017
Red Bus Customer Care's response
Dear Sujith,

Greetings from redBus.in!

Ticket ID : TKCB35871895

We thank you for sharing the requested details. We have responded to your e-mail shared to us. We would request you to check the same.

We thank you for your co-operation.

Regards,
Team redBus.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3904
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information