It is very disappointing to know that there are multiple changeover of buses during the journey. The fact that the passengers will have to change their bus after the mentioned changeover is irritating and very discomforting. I had booked a bus from nagpur to ahmedabad on 18 Apr 2022 for one of my relative. I have following grievances for the mentioned journey.
1. No clarity on changeover of bus before and during the booking
2. The operators than surprised the passengers with the news of second changeover of bus.
3. The bus for the second changeover was not inspected for its road worthy and hence made the passengers wait for one complete hour due to some mechanical fault in the bus (and that too in the scorching heat)
4. Over to it, instead of covering the time loss the bus service ensured that passengers reach their destination one hour late.
5. The late arrival had costed my relative to miss her important exam in the college. Was this information helpful? |
Greetings from all o[censored]s, here at redBus!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
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