[Resolved] Redbus — bus services

Abhay Kuriyal

Address:

Hall XI , Room No 401, Block-A, Kanpur, Uttar Pradesh, 208016

This is to request you to concern on following matter.

We are highly disappointed by your services for following reasons; 1) we scheduled bus timing at 8 am but didn't get any confirmation of its departure, 2) at station no bus was standing to be scheduled at 8 am for allahabad despite clearly mentioned on online ticket.

I can understand in country like india time is not valued as it should be but a service provider companies such as redbus this is not expected at all.

I would request to take necessary action regarding this.

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Apr 18, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2020

Red Bus Customer Care's response Hi Abhay,

Greetings from redBus!

We did check the details and we regret to inform that we are unable to fetch any booking details from the verbatim posted. Please revert with the details via email at '[protected]@redbus.in' and we are listening.

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus!