[Resolved]  Redbus — bus ticket booking

Address:641016
Website:www.redbus.in

I have booked a ticket from coimbatore to chennai travel date 08/05/2018 10.20pm i have booked the seat number 3 and the travels agent made me to sit in seat number 35 when i refused he made me to get down from the bus. Then immeditely they took the bus. I was running behind the bus they haven't ever stopped it. When i called customer care red bus they said they will arrange alternative but nothing was done and they are not properly responding. They made me to wait there till i get the refund
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 9, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
May 09, 2018
Updated by Aarthi Velumani
I haven't got the refund so I decided to stay in the bus stop
Verified Support
May 09, 2018
Red Bus Customer Care's response
Hi Aarthi Velumani,

Greetings from redBus!!!

We are sorry for the inconvenience caused. We would like to inform you that the refund of your transaction is initiated from our end on 9/5/2018 4:56 PM. You will receive the refund within 7 bank working days.

Thank you for contacting redBus.

Regards,
Team redBus
May 21, 2018
Updated by Aarthi Velumani
Is it fine that you have refunded the money?
Complaint comments 

Comments

I have cancelled my booking and the booking amount is in my red bus wallet, but i want to transfer this amount to my bank account.How to get that money back to my bank account??
Ticket no is: TM3S98890989

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3900
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information