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[Resolved]  Redbus — Bus ticket booking

I was tried to book a ticket from Sankarankovil to Chennai.
The ticket booked twice without entering UPI password.
I have booked the ticket third time thru my friend.
Now Red bus customer care says the will refund one payment and other one 50% cancellation charge.
It is not my mistake to book the ticket twice.
Still I didn't receive ticket from Red bus for ticket booking.
Red bus customer care said that will call back with in one hour -12 noon.[protected]. Still I am expecting call from them.
Please refund my payment.
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Nov 3, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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