Redbus — Bus ticket not canceling

Redbus — Bus ticket not canceling

R Rajajyoti1994 from Kolkata, West Bengal Jun 2, 2022 Jun 5, 2022 This thread was updated on Jun 5, 2022

Hello to all, On 21st may 2022 i have booked a ticket from redbus.in but my uncle was suffering from health issues so we have rescheduled our travelling date and now my uncle is expired so we cant able to travel now so i have tried to cancel my booking but redbus is saying that they can't able to cancel my booking but as my ticket date is 10th june 2022 and as its 2nd june 2022 tofay but still they are saying they cant cancel my order. Please sir help me with this this is unfair. My ticket number: TR6V91906697 +1 photos Was this information helpful? No (0) Yes (0)
Red Bus customer support has been notified about the posted complaint. Verified Support Jun 04, 2022 Red Bus Customer Care's response Hi, Greetings from redBus! We are checking on your concern and we will get back to you soon with updates. Please allow us some time. Thank you Team redBus! Jun 05, 2022 Updated by Rajajyoti1994 Im still waiting as my ticket still showing not cancelled.. while we customers rescheduling our tickets nowhere its mentioned that we can't cancel our tickets if we reschedule... Its a kind of trap and if someone dies after booking the tickets still the company won't listen or hear your side what kind of policy is this? If redbus doesn't cancel my ticket i will take this issue to court as well..
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