[Resolved]  Redbus — Bus ticket was booked and canceled on end movement.

We book the 2 bus ticket from Gudur to bangalore on VRL 8:15 PM bus, We reached boarding point at 7:30 PM and VRL Bus operator is saying that we haven't booked the ticket. when we call the Red Bus Customer care they took the issue and disconnected the call twice with out solution and we were waiting for response from red bus and VRL operators.

At last movement at 8:14 PM red bus is sending a message stating we have canceled the ticket and the amount will be refunded with in 4 - 5 working days.

Please don't use red bus app to book the bus ticket. they are cheating the people by selling fake bus tickets.