[Resolved] Redbus — canara pinto - (poorest bus services) | |
Bus pickup from hospet was at 6.30 but some guy from bus agency or driver started calling me from 6'o clock demanding to reach early. I managed to reach hospet at 6.20 and i twice called the agency's number from where i had got a call previously but nobody answered. Now hastily reaching the pickup point in a rickshaw i jumped off and went inside the bus with the guys constantly shouting to get in. And even though the bus departure time was 6.30 pm they left the spot before 6.25 pm, creating huge discomfort for other travelers too. After sometime i went to driver to talk about this but all the 3 staff members including the driver said it was my mistake that i should be on the spot 15 mins before to which i replied even if any traveler is there 15 mins before it is their duty to not leave till the scheduled departure time. They couldn't say anything more and said it is the bus agency which forces them to do so and call other people (Said the driver of bus). I requested them to stop at some point so that i can get some water (The cananra pinto travels charged ~2000 rupees but didn't even provide a single water bottle), andthe driver was so arrogant that i should have got a bottle before getting in bus and now he won't stop till 10-11 pm & he actually didn't stop the bus till 11 pm, i was forced to stay thirsty for 3 hours by canara pinto travels. Was this information helpful? | |
Oct 21, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 18, 2018 Red Bus Customer Care's response Dear Manvendra, Greetings from redBus ! We sincerely apologize for the inconvenience caused. We would request you to share your ticket id along with concern in detail on [protected]@redbus.in and we shall look into it on top priority. Awaiting for your email. Thanks, Team redBus. | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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