[Resolved]  Redbus — cancel ticket and give my money back

As i booked tickets for vadodara to borivali, but bus got some problems so the driver told us they are going to provide another bus instead of that bus. Bus timing was 6 am and now it 10.38 am and the bus still is in ahmedabad. I don’t want to continue my journey with these please cancel my booking for shrinath ji traveller and refund my money back.
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Jan 30, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We understand your concern.

Please share the redBus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Look forward to your response.

With thanks,
Team redBus
Complaint comments 

Comments

I m in red bus, PNR 149384, from jaipur-Bikaner, started at 7:24am since the conductor came to check the ticket at my seat no.K4, I had brought to his knowledge cold air is being blown through the went and its cold, the temp of jaipur is as low as 7⁰ .he said I am closing it but till 9:35am the condition is same & note on the way laxmagarh temp 1⁰

I have booked tickets and then cancelled it on a day before journey. And I still didn’t receive the amount please respond to this at earliest

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